Web Hosting in Kenya – HostPinnacle Review

HostPinnacle Kenya is one of the fastest growing ICT solutions provider in the East Africa region who have handled thousands of clients worldwide. Every online business in Kenya requires a reliable web hosting provider to host their website on the internet. If you need a provider that have their servers in Kenya your business gets the advantage of local hosting and proximity which can help in faster page uploads.

Picking up or choosing the right web hosting service is an essential component of successful business these days in Kenya. Particularly if you are to employ internet for offering your services or aim to sell products online; a reliable web hosting service is a pre-requisite. Due to the importance and sensitivity involved, a lot of businesses and internet entrepreneurs feel confused when making the final decision.

Unfortunately, the information on the subject online also adds up to the confusion because each article or piece of content is tilted towards the interest of a particular service (or provider) and compromises on the consumer experience at large.

That’s why In this article, I will try to provide a comprehensive package of information about HostPinnacle Kenya, so that you make informed decision on whether to host your website with them or not.

A good web hosting service provider offers you a range of features. These are some of features you are likely to get when you host with Hostpinnacle

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1. Storage Capacity:

The first and foremost concern should be the amount of storage your service provider offers. For most small and medium web sites, you’ll find few GB of data storage as enough.

For hostpinnacle, they offer 35GB for starter package, 100 GB standard package and unlimited volume for executive package with certain conditions applied. So read the details or get in touch with support representatives to get the accurate picture. Once done, go with the plan that suits your needs.

2. Amount of Bandwidth:

This is very tricky deal as many people confuse bandwidth with storage. Storage and bandwidth go hand in hand. Technically speaking, bandwidth is the amount of cumulative data that web hosting company will let you and visitors upload or download your visitors upload and download in a given month.

Once the bandwidth limit is met, the host will charge you as per the amount of visitors or per MB consumed. Therefore you need to keep an eye on bandwidth particularly if your site hosts multimedia or allows frequent upload/download content. Hostpinnacle provides unlimited bandwidth for all its plans.

3. Email & E-Commerce Features:

Email accounts are an integral part of the web hosting plan. Many web hosts including hostpinnacle offer multiple free email accounts for your domains. You need to pre-check as how many email accounts they’ll let you set up.

Moreover, don’t forget to see their email sending/receiving interface and ability to integrate with other email programs such Gmail.For starters, number of accounts and integration with Gmail should be more important than other too much techie stuff.

Again if you are running an ecommerce website, hostpinnacle will offer some key features for free such as SSL certification, dedicated IP, and one-click shopping cart software installation . Ask your web developer to help you list down other required features you nay need.

4. Number of Domains and Subdomains:

If you are running a website that needs to have a blog, you might need a subdomain. Moreover, there is a big possibility that when your one site is successful you might need another one. It would be painful to have to manage a hosting account for each site you own. Hostpinnacle will let you host multiple domains from a single dashboard.

5. Database Management & Support for Frameworks and CMS:

There are many types of database management systems, frameworks and content management systems for websites and blogging networks. This integration and alignment with your website and hosting company’s system is provided.

Moreover, since websites need to have a backend database, hostpinnacle offers you the type of database system you’re used to and compatibility with your preferred framework and offers one-click install facility.

6. Backup & Security Services:

Cybersecurity is a key component in today’s web management. Hackers, software bugs, and hard disk failures can cause data loss from the websites. In this regards, you will be provided with a free reliable daily backup system that keeps record of your files regularly.

If your website deals with users’ data like signup and private information; you need no tot worry since you will be provided with a free SSL certificate and other security software to install. The element of security is taken very seriously.

7. Quality of Customer & Technical Support:

They say; “internet never sleeps”. So its particularly important for web hosting firms to provide excellent technical and customer support. Personally, I have found hostpinnacle to provide around the clock support. They provide an integrated customer support that includes phone calls, live chat, social media and email.

Another element is of technical support they provide without additional charges. You can try and crosscheck their quality of tech knowledge by asking some technical questions prior to opening up an account.

8. Guaranteed Uptime:

Anything that involves machinery has a probability of failure. Equipment failures, power outages or some internet blackout can result in downtime for clients’ website. If the time is greater, it requires proper compensation from the hosting company. Hostpinnacle have proper power, internet and supplies back up to guarantee 99.0% uptime.

9. Subscription Period & Money Back Guarantee:

In most of the times, users subscribe for an annual contract with web host. They sign up and keep paying annual fee after the subscription. However, in the recent times, I have seen some customers take up unreasonably long contracts. Some providers offer 5 years and longer subscription program at some discounted rates. However, don’t fall into this trap.

Never signup with a web host for more than 2 years upfront unless you receive a written money back guarantee from them. Hostpinnacle provides a 30 day money back guarantee. This will help you to avoid any financial issue if the service turns out to be substandard as you can claim your money back if the desired standards are not met.

10. Additional Features and Support:

I have already discussed some key features that hostpinnacle will offer you or should offer you. From domains to emails, security to uptime, CMS to ecommerce management capability; all of them have been listed.

However some of you might need something extra or unique that is specific to your niche. Something like forum, email list building, some news board, online store, and ecommerce setups; there are a range of features that hostpinnacle provides you but only if you need them.


I am sure that the above given points will help you make the right choice when it comes to choosing hostpinnacle as the right hosting company. However, I do not advise you to stick to only this web host since the service providers and features may be different from one web host to another. Please note the fundamentals of web hosting will remain the same for all industries and market.

On your own you can do the following background check to a certain if my observations are correct;

  • Check background, history and achievement notes
  • Read authentic customer testimonials
  • Check out reviews on the rating websites.
  • Obtain information about web hosts from research companies, online forums, and listing websites.
  • Check their social media profiles. Read customer comments about them in discussions, group chats and forums.

If you think I might have missed out some point or need some detailed explanation of a particular note; please use the comment box below, send us a message, or reach us on social networks; we would love to facilitate you and provide the best information we can. I will be reviewing other web hosts with time

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